TERMS & CONDITIONS
COMPASS TERMS AND CONDITIONS
Effective date: September 17, 2026
These Terms and Conditions govern your use of the Compass Outreach website.
Compass Outreach is operated by Compass Outreach Inc. References to Compass, Compass Outreach, we, us and our mean that organization.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
01
PURPOSE OF THIS WEBSITE
This website provides information about Compass Outreach, including its programs, services, living facilities, events, volunteer opportunities and ways to donate.
The website also provides ways to contact Compass, request help, apply to volunteer, register for selected events and connect with third party donation platforms.
Website content is provided for general informational purposes. Using the website does not create a professional, clinical, legal or contractual relationship with Compass.
02
THIS WEBSITE IS NOT AN EMERGENCY SERVICE
Website forms and email messages are not monitored at all times and should not be used during an emergency.
If you or someone else is in immediate danger, call 911.
For immediate emotional or mental health support, call or text 988.
Compass does not provide emergency medical care, clinical mental health treatment or addiction treatment through this website.
03
SERVICE INFORMATION AND AVAILABILITY
Compass works to keep information about meals, outreach, shower and laundry access, warming centers, housing and other services accurate.
Schedules, locations, eligibility requirements, capacity and availability can change. Severe weather services depend on weather conditions, staffing and suitable locations.
Information shown on the website or calendar does not guarantee that a service, appointment, shelter space, housing placement or other resource will be available.
Please review the latest event information or contact Compass if you have questions.
04
GET HELP REQUESTS
Submitting a Get Help form allows Compass to contact you and discuss your request. Submission does not guarantee service, shelter, housing placement, financial assistance, case management or a referral.
You agree to provide information that is accurate to the best of your knowledge. Please do not submit Social Security numbers, identification numbers, medical records, financial account details or other information that Compass has not requested.
Compass may contact you using the method you select on the form.
Any information you provide will be handled according to the Compass Outreach Privacy Policy.
05
VOLUNTEER APPLICATIONS
Submitting a volunteer application does not guarantee placement.
Volunteer participation may depend on current needs, availability, age requirements, orientation, training, scheduling, reference checks, background checks or other assignment requirements.
Compass may decline, limit, suspend or end volunteer participation when reasonably necessary to protect its operations, safety, privacy or the people it serves.
Approved volunteers must follow the Volunteer Agreement, confidentiality requirements, staff direction, safety procedures and any additional rules connected with their assignment. The Volunteer Agreement is separate from these website terms.
06
DONATIONS
Online donations are processed through third party providers, including Network for Good and PayPal. Those providers may apply their own terms, privacy policies, processing rules and recurring payment procedures.
Compass does not collect or store complete payment card information through its standard website forms.
Compass Outreach is a 501(c)(3) nonprofit organization, and eligible donations are tax deductible. Compass does not provide tax advice. Donors should consult a qualified tax professional about their individual circumstances.
If you establish a recurring donation, you are responsible for managing or canceling it through the applicable payment provider or by contacting Compass for assistance.
Requests concerning a donation, receipt or possible refund will be reviewed individually and may be subject to payment provider requirements and applicable law.
07
DONATED GOODS
Compass has limited storage space and cannot accept every donated item.
Please contact Compass before bringing food, clothing, hygiene products or other goods. Food donations must meet applicable health, safety and licensing requirements.
Submitting an offer to donate goods does not guarantee that Compass can accept them.
08
EVENTS AND CALENDAR LISTINGS
Compass may post meals, services, volunteer activities, fundraising events and community events through its online calendar.
Some events may require registration, while public services may be available without registration. Registration does not guarantee access when capacity, safety requirements or other conditions limit attendance.
Compass may change, postpone, relocate or cancel an event when circumstances require. Check the event listing for the latest confirmed information.
09
ACCEPTABLE USE
You agree not to use this website to:
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Break any applicable law
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Submit false, misleading or fraudulent information
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Impersonate another person or misrepresent your relationship with an organization
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Attempt to access another person’s information
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Disrupt, damage or interfere with the website or its security
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Upload malicious code or use automated tools to misuse the website
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Harass, threaten or discriminate against another person
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Collect information about website users without authorization
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Use Compass content, branding or materials in a misleading or unauthorized way
Compass may restrict website access or disregard submissions when there is suspected misuse, fraud, harassment or a security concern.
10
WEBSITE CONTENT AND INTELLECTUAL PROPERTY
Unless otherwise stated, the website design, written content, graphics, logos, photographs, videos and other materials belong to Compass Outreach or are used with permission.
You may view, download or print website information for personal and noncommercial use. You may not reproduce, alter, publish, sell or distribute Compass materials without written permission.
Photographs, videos and personal stories must not be copied, downloaded or reused without written authorization. Consent given for publication by Compass does not give other people permission to reuse that material.
Compass Outreach names, logos and branding may not be used in a way that suggests sponsorship, endorsement or an official relationship without written permission.
11
INFORMATION YOU SUBMIT
When you submit information through a website form, you give Compass permission to use that information only for the purpose connected with the submission and as described in the Privacy Policy.
Submitting a message, application or help request does not give Compass permission to use your name, image or personal story for marketing or publicity.
Compass will request separate informed consent before using an identifiable photograph, video, testimonial or personal story for public communications.
You are responsible for making sure you have an appropriate reason or permission to provide information about another person.
12
EXTERNAL LINKS AND THIRD PARTY SERVICE
This website may include links to services operated by other organizations, including Wix, Network for Good, PayPal, map providers and community partners.
External websites and services are governed by their own terms, privacy policies and security practices. Compass does not control their content, availability or handling of personal information.
A link to another organization does not necessarily mean that Compass endorses every service, statement or practice associated with that organization.
13
NO PROFESSIONAL ADVICE
Information on this website is not medical, mental health, legal, financial or tax advice.
Compass may provide general information or connect people with qualified community providers, but website content should not replace advice from an appropriate licensed professional.
14
PRIVACY
Use of this website is also governed by the Compass Outreach Privacy Policy.
The Privacy Policy explains what information Compass collects, how that information may be used or shared, and how to submit a privacy request.
15
WEBSITE ACCESS AND SECURTIY
Compass works to keep the website available and secure, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, technical problems, security concerns or circumstances outside Compass’s control.
No internet transmission, website or electronic storage system can be guaranteed to be completely secure.
16
DISCLAIMER
Compass makes reasonable efforts to provide accurate and useful website information. However, website content is provided without a guarantee that every detail will always be complete, current or free from error.
To the extent permitted under applicable law, Compass is not responsible for harm or loss resulting solely from:
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Reliance on outdated or incomplete website information
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A change in service, schedule, location or availability
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A website interruption or technical problem
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The conduct, content or services of an external website or provider
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Unauthorized access caused by circumstances outside Compass’s reasonable control
Nothing in these terms limits any right or responsibility that cannot legally be limited.
17
CHANGES TO THESE TERMS
Compass may update these Terms and Conditions when the website, services, technology or legal requirements change.
The effective date at the top of the page will show when the latest version took effect. Continued use of the website after an update means the revised terms will apply to future use.
18
GOVERNING LAW
These Terms and Conditions are governed by the laws of the State of Oregon, without regard to conflict of law principles.
Any legal dispute concerning these terms or the website will be handled in an appropriate court located in Coos County, Oregon, unless applicable law requires otherwise.
19
SEVERABILITY
If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining sections will continue to apply.
20
CONTACT COMPASS OUTREACH
Questions about these Terms and Conditions can be directed to:
Compass Outreach
Email: info@compass-outreach.org
Phone: 541 888 3202
P.O. Box 3519
Coos Bay, OR 97420
